OUR CUSTOMER REVIEWS

SERVICE

4.5

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

108 ratings and 71 comments received in the last 90 days.

01 July 2025

Always to a good standard.

30 June 2025

Great staff, really helpful, all the checking in was simple, can't complain about anything

30 June 2025

I felt very reassured that my car was in good hands and was treated very well throughout thanks.

28 June 2025

Process was good with all departments being dealt with being informative and friendly. Will be my service retailer from now on. Although was told car would be valeted inside and out but don't believe it was.

25 June 2025

See above

25 June 2025

Good that the recall is happening. Bad that the recall had to happen

25 June 2025

Always helpful

24 June 2025

Easy to talk to and on time

24 June 2025

Could not get better.

24 June 2025

Jacob on the service desk was great , every step was explained and he called me when he said he would to keep me informed. Also took the car in early because I could not make the car secure overnight. Fantastic service with good coffee , very pleased

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