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WELCOME TO OCEAN TORBAY

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Always do a high class job.

Service

Just brilliant.

Service

if needed you will always will collect and return my car after service

Service

Friendly service and ideal location

Service

Excellent people

Service

The staff at Ocean are always extremely polite. John and James in the service department are excellent.

Service

work carried out on time

Service

Excellent service from John

Service

Helpful staff,again excellent service

Service

They performed how I would expect a main dealer to do.

Service

Worked well

Service

Efficient and friendly

Service

The activity went exactly as planned, with no surprises, and to timetable.

Service

Explained the work to be done & kept me informed on progress.

Service

My issues with the car were diagnosed and dealt with and other arising issues were notified to me

Service

it took a bit longer than expected but when the ca was ready to go it was worth the wait.,

Service

See answer above.

Service

Very smooth, friendly service.

Service

Always very satisfied with the service provided.!

Service

From the moment the problem was found they dealt with it accordingly and kept me informed throughout

Service

Very efficient and professional service

Service

Because I was very satisfied.

Service

All very satisfactory both the staff and the standard of service

Service

See above

Service

Professional and polite staff

Service

The appointment was easy to arrange, the inspection video was informative and the work was carried out quickly and to the time scale given when booking the appointment.

Service

I was sent an email along with a video explaining the service and anything I need to look into.

Service

On this occasion I dealt with James, who as usual, was his highly efficient, helpful and friendly self.

Service

Contact when car ready to collect. Video of car being "treated"

Service

Ashley and the team are first class. Nothing is too much trouble.

Service

as above great all round.

Service

As above.

Service

I had both my vehicle's back with in 2 hours of leaving them at the service center

Service

See comment above. The price was also fair for the work done.

Service

Great service and always know my car is in safe hands

Service

Identified the issue quickly, double checked to make sure it was the problem i didn't make a wasted trip!

Service

Because the man who dealt with me had the upper most class and made me feel extremely comfortable

Service

In made the call on the Friday and was booked in for the next day. The work was carried out as arranged. I was offered a complimentary n of my vehicle as well as health check.

Service

Everything that happened was as planned

Service

Excellent staff

Service

Kind, helpful, efficient and go out of their way to help, even to explain how to overcome an unrelated problem

Service

Same as above

Service

No messing about got on with the job in hand

Service

They informed me that they needed the car all day, which I was grateful for; I asked them to let me know as soon as the car was ready, which they did.

Service

Same as above

Service

Thank you for your excellent customer service, I could not try to fault it.

Service

Swift and helpful Quick updates on progress Very nice courtesy car too

Service

Jon pearse on the front desk was really helpful explaining the work that needed to be done and staying in contact when more work was needed

Service

Service was excellent

Service

All ready on time as promised and easy with the well organised covid restriction measures.