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Always do a high class job.
if needed you will always will collect and return my car after service
Friendly service and ideal location
The staff at Ocean are always extremely polite. John and James in the service department are excellent.
work carried out on time
Excellent service from John
Helpful staff,again excellent service
They performed how I would expect a main dealer to do.
Efficient and friendly
The activity went exactly as planned, with no surprises, and to timetable.
Explained the work to be done & kept me informed on progress.
My issues with the car were diagnosed and dealt with and other arising issues were notified to me
it took a bit longer than expected but when the ca was ready to go it was worth the wait.,
See answer above.
Very smooth, friendly service.
Always very satisfied with the service provided.!
From the moment the problem was found they dealt with it accordingly and kept me informed throughout
Very efficient and professional service
Because I was very satisfied.
All very satisfactory both the staff and the standard of service
Professional and polite staff
The appointment was easy to arrange, the inspection video was informative and the work was carried out quickly and to the time scale given when booking the appointment.
I was sent an email along with a video explaining the service and anything I need to look into.
On this occasion I dealt with James, who as usual, was his highly efficient, helpful and friendly self.
Contact when car ready to collect. Video of car being "treated"
Ashley and the team are first class. Nothing is too much trouble.
as above great all round.
I had both my vehicle's back with in 2 hours of leaving them at the service center
See comment above. The price was also fair for the work done.
Great service and always know my car is in safe hands
Identified the issue quickly, double checked to make sure it was the problem i didn't make a wasted trip!
Because the man who dealt with me had the upper most class and made me feel extremely comfortable
In made the call on the Friday and was booked in for the next day. The work was carried out as arranged. I was offered a complimentary n of my vehicle as well as health check.
Everything that happened was as planned
Kind, helpful, efficient and go out of their way to help, even to explain how to overcome an unrelated problem
Same as above
No messing about got on with the job in hand
They informed me that they needed the car all day, which I was grateful for; I asked them to let me know as soon as the car was ready, which they did.
Same as above
Thank you for your excellent customer service, I could not try to fault it.
Swift and helpful Quick updates on progress Very nice courtesy car too
Jon pearse on the front desk was really helpful explaining the work that needed to be done and staying in contact when more work was needed
Service was excellent
All ready on time as promised and easy with the well organised covid restriction measures.