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WELCOME TO OCEAN TORBAY

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Went out of their way to help

Service

Staff there are fantastic

Service

Prompt courteous service. Large service all finished on time.

Service

All was great

Service

Excellent

Service

Efficient and came back clean and easy to book in without too much wait

Service

Professional and efficient.

Service

Good communication

Service

Service booked online at a time of my choice. No delays in actually doing the work and I was home early.

Service

Helpful professional staff giving great service.

Service

Work done quickly and to standard

Service

Smooth and efficient process from start to finish. John Pearse polite, helpful and easy to deal with

Service

Ocean BMW (Torbay) always give me top service when needed

Service

Everything was completed as promised. Always helpful. Take the time for a brief chat and treat you as an individual.

Service

They got 3 jobs done at very short notice

Service

Staff very professional, efficient and so pleasant. I am always made to feel I am important to BMW Torbay and treated very pleasantly.

Service

Bought a motorbike

Service

everything good

Service

Never too much trouble for them to explain things

Service

Friendly and professional staff as always

Service

Service done and car cleaned

Service

I bought my wife a birthday present. A very low mileage E46 convertible, not such an expensive car but the service I received at Ocean whilst it went in for a 'free' recall was the same as if I had taken a £70,000 BMW in for a full service

Service

Knowledgeable and friendly staff.

Service

Once again, my problem was solved, without hassle.

Service

Happy with the overall service

Service

The Aftersales Advisor (John Pearce) was extremely helpful and a credit to the dealership.

Service

Enjoyed my experience

Service

Excellent service

Service

The car needed new tyres before going for its MOT. having already discussed this with the engineer when the vehicle was collected I was contacted by phone, agreed the price for same - job done

Service

Overall everything was good

Service

They couldn't have done anymore. Perfect service.

Service

It was on time and pleasantly dealt with

Service

Arrived for an 08.30 appointment and left at 11.00 after a safety recall and health check.

Service

Courteous, helpful staff and efficient service. Very happy to help and undertake work. Service personnel particularly obliging.

Service

Happy with customer service

Service

I feel confident about the high skill level the team provide. They are understanding and sympathetic when my car needs some extra work I hadn't expected.

Service

Very efficient professional service.

Service

No problems

Service

Timings and work was fine

Service

Quick, efficient but also totally friendly

Service

Professional advice given. Prompt and personal service.

Service

Great communication makes the customers experience excellent.

Service

Have no reason to speak otherwise, I have always found all of your staff helpful and friendly.

Service

They finally solved my problem

Service

The service consultant John Pearce explained everything in detail.

Service

Helpful staff and excellent service