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Went out of their way to help
Staff there are fantastic
Prompt courteous service. Large service all finished on time.
All was great
Efficient and came back clean and easy to book in without too much wait
Professional and efficient.
Service booked online at a time of my choice. No delays in actually doing the work and I was home early.
Helpful professional staff giving great service.
Work done quickly and to standard
Smooth and efficient process from start to finish. John Pearse polite, helpful and easy to deal with
Ocean BMW (Torbay) always give me top service when needed
Everything was completed as promised. Always helpful. Take the time for a brief chat and treat you as an individual.
They got 3 jobs done at very short notice
Staff very professional, efficient and so pleasant. I am always made to feel I am important to BMW Torbay and treated very pleasantly.
Bought a motorbike
Never too much trouble for them to explain things
Friendly and professional staff as always
Service done and car cleaned
I bought my wife a birthday present. A very low mileage E46 convertible, not such an expensive car but the service I received at Ocean whilst it went in for a 'free' recall was the same as if I had taken a £70,000 BMW in for a full service
Knowledgeable and friendly staff.
Once again, my problem was solved, without hassle.
Happy with the overall service
The Aftersales Advisor (John Pearce) was extremely helpful and a credit to the dealership.
Enjoyed my experience
The car needed new tyres before going for its MOT. having already discussed this with the engineer when the vehicle was collected I was contacted by phone, agreed the price for same - job done
Overall everything was good
They couldn't have done anymore. Perfect service.
It was on time and pleasantly dealt with
Arrived for an 08.30 appointment and left at 11.00 after a safety recall and health check.
Courteous, helpful staff and efficient service. Very happy to help and undertake work. Service personnel particularly obliging.
Happy with customer service
I feel confident about the high skill level the team provide. They are understanding and sympathetic when my car needs some extra work I hadn't expected.
Very efficient professional service.
Timings and work was fine
Quick, efficient but also totally friendly
Professional advice given. Prompt and personal service.
Great communication makes the customers experience excellent.
Have no reason to speak otherwise, I have always found all of your staff helpful and friendly.
They finally solved my problem
The service consultant John Pearce explained everything in detail.
Helpful staff and excellent service