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WELCOME TO OCEAN TORBAY

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Gender Pay Gap Reporting 2019

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Job Opportunity at Ocean Group

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Vehicle Technician - Job Opportunity

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Financial Controller - Job Opportunity

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Job Opportunity at Ocean Torbay

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Ocean Group Complaints Procedure

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Job Opportunity at Ocean.

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Job Opportunity at Ocean.

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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BMW Lifestyle Clothing

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Golden Ticket Event

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BMW Help: Recalls

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10% Off Lifestyle this Summer

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Royal Cornwall Show

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Ocean Accident Repair Centre

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Follow Ocean BMW on Social Media

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Staff Vacancy - Parts Advisor

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Staff Vacancy: Vehicle Technician

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Ocean Torbay Golf Day

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Ocean customer collected his new BMW 7 Series.

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Ocean Torbay supplied Tower House School.

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Winners of Ocean BMW Torbay's competition.

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OCEAN SUPPORTS TORBAY BMX CLUB.

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Ocean customer collected his new BMW 1 Series.

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Ocean customer collects his new 2 Series Convertible.

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Modern Slavery Statement 2018

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW M140i.

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THE BMW 1 SERIES.

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The work was done to an acceptable standard in the end, but on booking we were tole that transport home for my wife would be provided and that the car would be brought back afterwards. This did not happen at great inconvenience, despite excess staff

Service

I was told the car would be valeted and it was not. I also reported a damaged door seal and have had not feedback as to resolving the problem

Service

Trevor Larken was brilliant sales representative, very helpful, answered all my queries and questions spot on. Rest of the team were brilliant too and very transparent with everything. Just very helpful and quick overall.

Service

Always helpful.

Service

Very quick with the service that had to be done and the car was returned all nice and clean

Service

Collected and dropped off with care, updated regularly and prompt service

Service

The staff are friendly and helpful

Service

I had two new rear tyres. On one rim, the dust cover on the valve was not put back on. The wheels needed rebalancing - the old weights were wrenched off the bare patches left by them were not cleaned up. The tyre pressures were uneven by 0.3 bar.

Service

Why did the mechanic disconnect my dash cam and leave the connecting piece just hanging from the windscreen mirror?

Service

Arrived approximately 30 minutes early for the appointment, we didn't have to wait, Ocean Torbay started the service immediately and we left 30 minutes earlier than previously scheduled.

Service

It was booked in over the phone. Kept there until the following day as I had a hospital appt in the afternoon so could not collect it.

Service

Sound communications and quality work

Service

Very satisfied as the problem with the car was rectified withou issue

Service

Good sales poor in other areas

Service

Had good service at OCEAN bmw

Service

Good but asked for body work to be looked into and no feedback given on collection

Service

Attention to detail, great customer attitude and very good coffee while waiting!

Service

Dealt with the situation satisfactorily although there was a long wait on the telephone emergency service

Service

All was fine, except: - Surprised to be ask to make payment (potentially refundable) for diagnostic on a small gearbox leak, since within warranty. Subsequently not invoked. - All tyre pressures were found to be well down a few minutes after service

Service

My car seems and drives like new.

Service

The young lad who detailed with me was brilliant.He tried his best with getting a replacement car overnight for me. I really appreciated his effort. He also communicated well.

Service

The chap I dealt with (I have forgotten his name) is fantastic. Every helpful and very genuine. The two guys that I saw at the branch itself were great too. Again really helpful. I will go to Torbay rather than Barnstaple when I buy a new BMW!

Service

Because of the customer service

Service

Great customer service as always.

Service

When told of the problem (need to replace 4 tires) I had to push for BMW to offer a solution.

Service

Always great service, friendly employees that make you feel welcome who are also very helpful.

Service

Helpful staff and even an issue with having no loan car available even though booked weeks in advance was deal with quickly and efficiently.

Service

All staff were very pleasant and helpful

Sales

Very helpful.

Sales

Everything went very smoothly.

Sales

Delivered on time with help and guidance throughout the process.

Sales

fantastic service and what I would expect from a global brand