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delivered service as promised
Thank you for your kind comments and continued custom, we very much appreciate it.
It was great.
Excellent - thank you for your 5-Star feedback.
Always get good service at Paignton, staff very obliging.
Fantastic to hear the team looked after you well. I will pass on your kind feedback.
John Bowers and Nigel were absolutely excellent. prime service and genuinely helpful. The kind of stuff good companies are made of! Thank you both.
We have a very friendly and helpful team hear at Torbay and John and Nigel are big part of that - I will ensure your comments are passed on to them both.
Pleasant reception-always courteous staff. The car always returned nice and clean
Thank you for your kind feedback, we very much appreciate your custom.
Always looked after in a professional but sincere way
Thank you, it is great to hear when everything we are trying to do is coming through to the customer.
The service was done at a time convenient to myself while I waited. This would have been 5 stars except a replacement part needed for my vehicle was not in stock so a second visit was needed.
Thank you for your very useful feedback, we will take that on-board. Great to hear everything went smoothly for you.
Thank you very much for your kind feedback.
First class service and curtasy.
Thank you for your 5-Star feedback, we very much appreciate your custom.
Just took X5M in for MoT and waited for it.All went to plan and no problems
Thank you for your kind feedback and continued custom, it is greatly appreciated.
Damaged my car & left me without a handbrake -totally unacceptable.
I was sorry to hear we there had been a problem during your service visit. I understand the team have now promptly rectified the problem and repaired the minor damage to you vehicle trim.
Friendly staff, very helpful
Thank you very much for your kind feedback.
Timely, efficiently, courteously , it is always a pleasure to deal with Ocean, Torbay.
Amazing feedback thank you. We look forward to seeing you again on your next visit.
Serviced on time at specified price . Gearbox sump leak identified . Previous 3 year warranty check only a few months earlier had not identified problem but satisfactory goodwill solution was agreed and work carried out efficiently .
Great to hear everything was resolved for you during your visit.
Prompt and efficient service
Thank you for your 5-Star rating. Very much appreciated.
Expectations exceeds and team at ocean fitted car repair in at very short notice was on holiday at the time
We hope you enjoyed the remainder of your holiday - delighted we were able to assist quickly for you. If you are down this way again, you know where we are.
The service team
Thank you for your 5-Star rating.
the service was quick with comprehensive information and courteous
Amazing feedback - thank you for your custom.
Great friendly service
Thank you for your 5-Star rating - great to hear the team looked after you well.
The service man was very good explained what they have done Execent service 5 star
Great to hear the team looked after you well. Thanks you for your 5-Star rating.
You were on time with my MOT, and kept us informed of progress.
We very much appreciate your continued custom and feedback - thank you.
On holiday in the area and although our problem was minor, from entering the garage to back on the road 45 minutes.
I was given a time slot to suit me, and received very friendly and courteous attention
service superb cannot fault anything
Thank you for your kind feedback and 5-Star rating. We very much appreciate your custom.
Honest, prompt even during a total power outage.
Thank you for your kind understanding - this caught us a bit of guard but we managed to work through it.
As always the service experience was excellent.
Superb feedback - very much appreciated. Thank you!
I was made to feel very welcome from the lady at reception and taken to the " lounge" where after a short wait was met and taken to a desk to confirm my booking and hand over the keys.
Thank you for your very good feedback, we have started this approach recently and it is working much better for our customers. They sit in a comfortable area whilst we get the paperwork ready for signing and loan cars brought round to the front of the building etc. This way we can get you on your way as quickly as possible.
Polite friendly and competent, fast service and comfortable waiting area
Lovely feedback thank you. Great to hear we are the best BMW Retailer you have visited.
Quick and efficient
Thank you for your kind feedback.
Thank you for you kind comments and 5-Star rating, we very much appreciate your custom.
Convenient times arranged for drop-off and pick-up. Very friendly and helpful staff.
Great feedback about the team, I will make sure this is passed on to them.
Thank you for your custom and great 5-Star feedback.
The experience was a pleasure. They could not have been more helpful and efficient. Worth the 5 hour journey to get to them.
Wow! Thanks for your fantastic feedback. Great to hear the team made the trip worthwhile and hassle free.
Gareth and Martin at Ocean were very helpful and kept us informed
Thank you very much for your continued custom, we very much appreciate it and hope you enjoy your new car. If you have any questions, do not hesitate to let us know.
Extremely helpful team at BMW who listened to what we wanted and delivered.
Great to hear everyone looked after you well. We hope you are enjoying your new car. If you have any questions, do not hesitate to contact us or pop in when you are passing.
Impeccable service as always from Ricky and Trevor at BMW ocean. Very professional and attentive to my needs. Great communication and kept me informed at every stage of the purchase. Wouldnt go anywhere else for my car needs
'Impeccable Service' Praise indeed, thank you! We very much hope you are enjoying your new car.
No dealer assistance with connected drive set-up.
Good to hear you are enjoying your new car. Apologies about the Connected Drive issue, I will ensure someone contacts you with regards to setting this up and providing any assistance you might need.
Because it was a car that was already completed there were items that I wanted but couldn't get which was a little disappointing. Getting a car to my complete satisfaction meant I couldn't get the same discounts.
Great to hear the team looked after you well. Product availability is constantly changing and with level of optional equipment on our cars now it is always tricky trying to find a physical car with exactly the right specification and price. Glad we sorted everything for you and we hope you are enjoying your new car.
Trevor was fantastic throughout. Helpful, patient & honest.
Thank you so much for your kind feedback - I will ensure it is passed on to Trevor.
Trevor Larkin and Gareth Watton far exceeded customer expectation. They were both friendly, approachable and kept us informed throughout. Fantastic service and highly recommended!
Amazing feedback thank you. We have an extremely friendly team here at Torbay and it is great when this comes across to our customers.
Easy to deal with, and produced a quality product at a agreeable price
Thanks for your fantastic feedback and 5-Star rating. We very much appreciate your custom.