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WELCOME TO OCEAN TORBAY

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW Help: Recalls

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Staff Vacancy - Parts Advisor

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Follow Ocean BMW on Social Media

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Staff Vacancy - Parts Advisor

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Staff Vacancy: Vehicle Technician

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Ocean Torbay Golf Day

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Ocean customer collected his new BMW 7 Series.

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Ocean Torbay supplied Tower House School.

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Winners of Ocean BMW Torbay's competition.

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OCEAN SUPPORTS TORBAY BMX CLUB.

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Ocean customer collected his new BMW 1 Series.

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Ocean customer collects his new 2 Series Convertible.

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Gender Pay Gap Reporting 2018

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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GRAHAM DE VAL

GROUP MANAGING DIRECTOR

STEVE ELLIOTT

HEAD OF BUSINESS

CHRIS BEARE

GROUP USED CAR MANAGER AND BUYER

ROBERT BUCKLEY

GROUP AFTERSALES MANAGER

CATHY PEARSON

GROUP CUSTOMER RELATIONSHIP MANAGER

KEVIN CHALMERS

GROUP IT MANAGER

MARK LEVESLEY

PARTS MANAGER

ASHLEY SCOTT

SERVICE MANAGER

VINCE MANN

NEW CAR SALES MANAGER

MARTIN PEARSE

USED CAR SALES MANAGER

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

My Garage of choice for past 26 years. Receive friendly reception and good service. Far preferable to local franchise.

Service

Ocean went out of their way to help the process of selecting various option very easy and I know the quality of their work is very high better than I found during my dealings with Audi

Service

Nothing to complain about.

Service

Excellent customer service as always.

Service

The issue is the lack of available courtesy cars..... I spent 36 hours without a car.....this would have made some cross

Service

Efficient

Service

I was given the best level of care and convenience.

Service

Had to return to get a new battery for remote which stopped working practically straight after leaving.

Service

I could not ask for more helpful advise on my choice of car!

Service

The work took longer than expected. I am looking forward to taking advantage of the soon-to-be constructed facilities which, although further to travel will hopefully mean better access and parking.

Service

Good welcome, courtesy car ready and waiting, good communication, speedy service. Made us feel like important customers and our car their priority.

Service

Very pleased. Expensive parts though

Service

Content

Service

Helpful well informed staff

Service

Staff were informative and friendly

Service

New boot dampers fitted in 15 minutes. Just time for a free coffee.

Service

Everything from staff to work carried out was a very high standard.

Service

Always answer phone quickly. Readily able to assist with enquiries. When in dealership you are made to feel comfortable.

Service

defect diagnosed very quickly and rectified

Service

Cannot fault the staff just not happy with the problems with a brand new car!!!

Service

Good service but didn’t get any paperwork to show what had been checked and or altered

Service

Torbay quoted me a higher price on arrival than the figure quoted when I booked. Advice about battery charging was inconsistent with that previously given by BMW. I was not notified about my tyres being down to the canvas before I left the dealership

Service

Good welcome, efficient service delivery, good loan vehicle

Service

I felt my vehicle was in safe hands at Ocean Torbay,

Service

Dealt with in good time and to the proper standards. Only small improvement to make is the car cleaning that is done.

Service

Everything I wanted done was done in a highly expert and professional manner.

Service

Good quality of service - but expensive

Service

Jon Dixon is excellent on sales and the service team are always very helpful and friendly.

Service

The service was what I expected at the agreed price

Service

Everything was as it should be

Service

job done on time and efficiently

Service

Work was done as requested and on time

Service

Quick efficient and kept me informed

Service

The staff are very efficient, friendly and professional when dealing with customers

Service

Brilliant service

Service

Started the car on time and completed the service on time stated.

Service

were helpful beyond the normal call of duty

Service

Actually this was'nt a service, but an 'approved used vehicle warranty' following the recent purchase from BMW Stratstone Derby.Disappointing that a repair was required after only 500 miles from purchase, but everyone from Stratstone to Ocean helped

Service

Everything that was promised was delivered

Service

Customer always comes first

Service

All the staff were most efficient and although I had booked a courtesy car in case mine needed work, because the garage were a little overrun with work they waived the normal charge. On arrival back my car had flown through the MOT and was ready.

Service

Did what I required Fed back any issues Made contact and went over and above

Service

See above ( very efficient / professional / and factual

Service

Fault should have picked much earlier given the information supplied

Service

Kat was very helpful and knowledgeable

Service

I don't like dropping off my car for service. Even when all three service desks are manned and no customers are sitting at them you get sent to the coffee lounge area to wait for 10 minutes or longer while your lift is sat outside waiting.

Service

Good communications. Friendly staff.

Service

problem sorted quickly and under warranty

Service

Excellent customer services, job has been done quick.

Service

No issues what so ever

Service

Took longer than told it would. Cannot find the Oil pack that should have been supplied. Salesman and a couple of others were chewing whilst with customers. This is a no no.

Service

Extremely pleased with the collection and delivery service I received.

Service

Always very pleasant and helpful and informative

Service

Hassle free

Service

because the sales person ( Jon Dixon) was easy to talk to and very efficient.

Sales

Scott Evans very helpful ,not 'pushy' in any way,accommodating to my requirements and very polite .

Sales

I was kept fully informed during the process and there were no problems at all.

Sales

Because Neil Camden and the team at Ocean Torbay looked after us so well.

Sales

I was made to feel very valued as a repeat customer

Sales

Small differences in latest model full explained. Full marks to Jon Dixon again.

Sales

Very good and nice

Sales

everything was ok

Sales

Great service allround ,would buy from them again

Sales

Kept updated at every stage of manufacture to delivery

Sales

Ricky Dave and vince all very helpful and friendly

Sales

Trevor was extremely helpful and kept me up to date with any new information.

Sales

Ocean in Paignton is a fantastic dealership

Sales

Excatally what I wanted

Sales

There was a slight delay due to unforeseen circumstance which was handled really well by the sales team.

Sales

Exceptional Service throughout